Links and contact information should you have any issues or queries about your rights as a customer
At Pay Smart Carpets Plus we take our regulatory responsibilities seriously, and as such believe in giving you access to all relevant information and regulatory bodies as easily as possible.
The following list provides links and contact information should you have any issues or queries about your rights as a customer of Pay Smart Carpets Plus.
The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.
The Information Commissioner's Office in the United Kingdom, is a non-departmental public body which reports directly to Parliament. It is the independent regulatory office (national data protection authority) dealing with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 across the UK; and the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 in England, Wales and Northern Ireland and, to a limited extent, in Scotland.
The Data Protection Act 1998 is a United Kingdom Act of Parliament designed to protect personal data stored on computers or in an organised paper filing system. It follows the EU Data Protection Directive 1995 protection, processing and movement of data. Individuals have legal rights to control information about themselves. Anyone holding personal data for other purposes is legally obliged to comply with this Act, subject to some exemptions.
Complete the form or call us on 0330 041 2999 (England) or 0141 473 0696 (Scotland)
Lines are open Monday to Friday 9:00am-5:00pm
Call us or complete the form below and a member of our team will contact you to arrange an appointment.